As a health business you know that your patients or clients make their health decision based on funds they have, even those who have private health insurance extras cover. Cost of treatment has been shown to be one of the major limiting factors in being able to provide your client with the optimal care that is right for your client. No doubt this may not be in the best interest of your client.

If finances are not concern, people often choose better or even the best outcome for their health needs. A fact that is supported by AIHW1 that shows the socioeconomic gradient of health outcomes

This means that you can focus on delivering the best options for your client. Enabling you as the health partner become the health provider of choice for your client. Positive client experience often translate to word of mouth and referrals of other clients.

Further with XHP, you never pay for a service offered by XHP unless it has been delivered. You also have control over some aspects of the service that you offer your client. Say for example if you decide to use your own SMS provider instead of the SMS provider that is built in with XHP appointment, you can turn it off. Service fee is charged only after you have been paid first. Advertising* on the portal is free and you pay for the service only if someone clicks. By the way, advertising is only shown on the platform where our members are looking for a service provider thus placing your advertisement in front of people who are looking

In fact, attempted introduction of Co-Payments, cuts to diagnostic services, increasing gap on treatment point to a system under stress adding to the pressure your client is faced with in making health decisions.

1. https://www.aihw.gov.au/getmedia/405d9955-c170-4c39-a496-3839059149f7/ah16-5-1-health-across-socioeconomic-groups.pdf.aspx
2. * must meet AHPRA advertising guidelines and XHP advertising Terms and Conditions