PHI

With a change in circumstances you may be able to negotiate a payment plan with your health fund. Some health funds do allow you to suspend between 2 to 4 years provided you meet certain guidelines such as financial hardship, you are overseas, or in jail. During the suspension period you may not have any benefits paid if you seek treatment leaving you fully exposed to the cost of service But if you cancel, you lose the lot.

XHP

Circumstance do change and not all of those circumstances are within your control. It may mean that you have to make decisions on weather to continue or not. With XHP you have two options

1. You can withdraw upto 25% of your account balance in a given year subject to fees after the first anniversary of your membership

1. You can cancel your account and be entitled to a refund of 80% of your account balance

If the chosen option is to withdraw from your account, you will still have full access to your funds and the platform. Either way you dont leave empty handed. In the event of death, 80% of your account balance is returned to your estate. So your money is not lost.