Circumstances may change at any time and you may not want to continue to have extras cover.

Sometimes enough is enough and you want to call it quits. Such decisions have consequences and can result in you kissing goodbye to your money that you invested for your extras cover. Overtime this could be thousands, at XHP we do it different and refund you 80% of your account balance. Why kiss all your money goodbye

Private Health Insurance Extras Cover (PHIe)

Cancel - Total loss with PHI

With a change in circumstances you may be able to negotiate a payment plan with your health fund. Some health funds do allow you to suspend between 2 to 4 years provided you meet certain guidelines such as financial hardship, you are overseas, or in jail.

During the suspension period you may not have any benefits paid if you seek treatment leaving you fully exposed to the cost of service

But, If you cancel your cover you will lose all your money that you have been investing for your future health.

Xtras Health Plan Savings Scheme (XHP)

Cancel - Total loss with PHI

Circumstance do change and not all of those circumstances are within your control. It may mean that you have to make decisions on weather to continue or not.

With XHP you have two options

  1. You can suspend your contributions upto 3 years and still have access to your money for your extras health use or
  2. You can cancel your account and get a refund of 80% of your account balance after all outstanding invoices have been settled

Either way you don't leave empty handed.

In the event of death, 80% of your account balance is returned to your estate. So none of your money is lost.


If you cancel your account you will get a refund of 80% of your account balance on settlement of all outstanding invoices.

Information provided is General Information only. Your personal circumstances have not been considered and does not constitute financial, legal, accounting or tax advice. Past performance is not indicative of future performance. Information used here is based on assumptions as above and as having occurred in the past, is not a future forecast. Account balance calculation is based on no spend for health with either PHI or XHP. The return for health insurance assumes no claim on a health insurance policy over the relevant period. No value has been attributed to holding a health insurance policy in the relevant period however it may be desirable to hold health insurance based on your personal circumstances.